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FAQ

1. Can I trust to shop on this website?

Many people are concerned about the safety of online transactions. We can assure you of the safety of shipping on our website as well as the quality of the products sold. It is safe to shop here, we do not know further to have your payment information on the website after you shop. We also do not know your personal information to other parties.

2. Is my personal information secure?

Yes, the information provided is used only for the preparation of legal documents related to the transaction and for delivery.

3. Is it safe to use my credit card?

It is safe to use your credit card. Because our Secure Socket Layer (SSL) software is the industry standard and the best software for e-commerce transaction.It will encrypt your credit card number and the detailed information.

4. Can I exchange or cancel an order?

If an order is sent to us from our side, we tend not to change or cancel your order. The order will be processed automatically as soon as you click "Check out". You can contact us with our customers if you want to make a change before as soon as you want to change. However, due to the above, we can not guarantee that your order will be changed. We ship the products after your order with us in a few hours.

5. How long would it take to deliver a product after the payment has been made?

We deliver your goods within 2 working days of the transaction or about the approximate delivery date of you mentioned in the order form, which is later.

6. Will the order be lost by mail?

We deliver the order again if it is lost during transport.

7. What are your payment terms?

We accept the following credit cards directly with our account: Visa, Mastercard etc. For the first time customers, please be sure to place your order at your billing address, or we will refuse your transactions.

We also accept orders via Western Union and bank transfer, if you want to pay by them, please do not hesitate to contact us for details.